Büyük Hamam

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Privacy Policy

DATA PRIVACY STATEMENT AND PERSONAL DATA PROTECTION AND PROCESSING POLICY DISCLOSURE TEXT

Data Controller

The website with the domain name www.buyukhamam.com (“Website”) operated by Büyük Hamam, located at [Insert Company Address] (“Company”), acts as the Data Controller in accordance with the Personal Data Protection Law (“KVKK”). As the Data Controller, the Company determines the purposes and means of processing personal data, manages the data recording system, and ensures compliance with legal obligations.

We attach great importance to the protection of your personal data. In line with the KVKK, we hereby inform you regarding the collection, storage, transfer, and processing of your personal data obtained through the Website.

Processing and Transfer of Personal Data

The Company may request certain personal information from users during activities such as membership, contact forms, support requests, or newsletter subscriptions. Personal data may include your name, address, e-mail address, telephone number, IP address, and any other information that can directly or indirectly identify you.

Collected data may be processed for purposes such as:

  • Providing, customizing, and improving services,

  • Creating user accounts,

  • Conducting marketing, campaigns, and promotions,

  • Performing statistical analysis and market research,

  • Fulfilling legal obligations,

  • Managing customer communications and satisfaction surveys,

  • Ensuring system and data security.

The Company may also use your information for direct marketing purposes, notifications about campaigns, new services, or promotional offers. Users may choose to receive or opt-out of such communications at any time.

Purposes of Processing Personal Data

Personal data is processed for clear, specific, and lawful purposes, including but not limited to:

  • Delivering and improving services on the Website,

  • Customer communication and satisfaction measurement,

  • Conducting payment, billing, and collection transactions,

  • Compliance with the Regulation on Electronic Commerce (Law No. 6563) and other legal obligations,

  • Organizing campaigns, events, and promotions,

  • Responding to user requests, complaints, and inquiries,

  • Maintaining system security and user account management,

  • Employee and business partner relations, including job applications and recruitment,

  • Data backup, archiving, and legal dispute resolution.

Method and Legal Basis of Data Collection

Your personal data may be collected automatically or manually, electronically or physically, through the Website, membership applications, cookies, communication forms, support channels, and legal obligations, based on the legal reasons stated in the KVKK.

Transfer of Personal Data to Third Parties

Personal data may be shared with:

  • Authorized public institutions and legal authorities,

  • Business partners, affiliates, consultants, and service providers,

  • Cloud storage and IT infrastructure providers (e.g., AWS, IBM Softlayer),

  • Advertising and marketing agencies for anonymized statistical purposes.

Such transfers are carried out in compliance with data protection legislation and with appropriate security measures.

Data Logs and Cookies

When you visit the Website, certain technical data such as IP address, browser type, operating system, entry time, and visited pages are automatically logged. This information is used for statistical purposes and system improvement.

The Website uses cookies to enhance your experience, analyze site usage, and provide personalized services. You may disable cookies via your browser settings; however, some features of the Website may not function properly without cookies.

Use of Social Media Plugins

The Website may include social media plugins (e.g., Facebook, Instagram, YouTube, Twitter). These plugins are inactive until you click on them. Once activated, your data may be transferred directly to the respective social media platform. Please review the privacy policies of these platforms for further information.

Your Rights Regarding Your Personal Data

Under KVKK, you have the right to:

  • Learn whether your personal data is being processed,

  • Request information about processing activities,

  • Learn the purpose of processing and whether it is used in accordance with that purpose,

  • Request correction or deletion of incomplete/incorrect data,

  • Request notification of third parties to whom your data has been transferred,

  • Object to automated processing results,

  • Request compensation for damages arising from unlawful processing.

Applications regarding your rights must be submitted in writing to the Company in accordance with the KVKK.

Data Security

The Company takes all necessary technical and administrative measures to ensure the security of your personal data. Data is backed up daily, and access is restricted to authorized personnel only. Despite our best efforts, no system is 100% secure; however, in the event of a security breach, you will be notified in compliance with legal obligations.

Data of Minors

The personal data of minors may only be processed with the explicit consent of their parents or legal guardians.

External Links

The Website may contain links to external websites. The Company is not responsible for the privacy policies or content of such third-party websites.

Final Provisions

This Data Privacy Statement and Personal Data Protection and Processing Policy Disclosure Text may be updated from time to time to comply with legal regulations or company policies. Updates will be published on the Website.